Service and Engineering

Your camera and accessories are key to your job. If they break or fail, it’s a whole world of pain. Worse still there’s a problem you can’t see whilst shooting and it only turns up in post! Top-Teks can offer your equipment the care it needs to make sure it’s in top condition every time you need it. Below are a selection of services offered, if there’s anything you need not listed just call for an estimate.

TopTeks Warranty Repairs

Sony Warranty Repairs

If your equipment has a fault that is eligible to be repaired under warranty, Top-Teks as a Sony Approved Service Centre, can do that for you.

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The only difference between us doing it and Sony is that we do not arrange or cover deliveries and collections. Due to a streamlined booking in system and lack of reliance of third party couriers Top-Teks are normally able to offer much improved turnaround times.  Warranty repairs are paid for by Sony so if no additional work is required, there will be nothing to pay on your way out the door!

Topteks Insurance Estimates

Insurance Estimates

If you have equipment that is subject to an insurance claim Top-Teks can prepare a comprehensive estimate for repair.

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If you wish Top-Teks can communicate with the loss adjuster / Insurance Company on your behalf.  Unfortunately, insurance claims are a day to day occurrence for our workshop team but this makes us confident in handling them and ensuring the best outcome for you the customer. The Top-Teks sales team can help with any replacement quotes and we have a limited supply of hire equipment so can make it a one stop shop if the unfortunate happens.

TopTeks Optical Path

Optical Path Cleaning

However well you look after your camera one day the optical path will need cleaning.

Starting at £79.00 + VAT

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As well as direct dirt, moisture and pollution in the air will coat your sensor, Low Pass / ND / CC Filters with all manner of crud. As it’s normally a gradual thing you may not notice until it has become quite bad! The Top-Teks engineering team will dismantle the optical path and clean all the surfaces between your lens and the image sensor, re-assemble and check.

TopTeks Firmware Update

Firmware Upgrades

Sometimes it’s necessary to upgrade the firmware on your camera or add some software to enable new functions.

£50.00 + VAT

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It can be a bit daunting and as an owner operator there may be doubt in your head that your camera will survive the operation! Firmware and Software updates are routine in the Top-Teks workshops and we have all the required equipment plus more.

TopTeks PreService Check

Basic Pre Purchase Check

When you buy a second hand piece of equipment it’s nice to have some peace of mind that it’s all in good working order.

£79.00 + VAT

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The Basic Pre-Purchase Check is where the engineer goes through the functions of the equipment and ensures they all do what they’re supposed to do and give an indication of what work might be required to get the kit up to full working specification.

TopTeks Clean

Clean and Check

You service your car why wouldn’t you service your camera every year?

£79.00 + VAT

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There’s a lack of moving parts on cameras these days so it’s more of a MOT and Valet. The workshop will check your camera for functionality and give it a clean inside and out. Now this isn’t a deluxe valet so the Optical Path Cleaning isn’t included in the price, but you could always add it! Any problems with the camera will be notified and a verbal estimate will be supplied for any remedial work that may be necessary.

TopTek Tripods

Tripod Repairs

As a Platinum Partner for Vitec, Top Teks is an Approved Service Centre for Sachtler and Vinten.

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Be it a repair or a service bring it in to us and we’ll get it working smoothly again. If you need some spares you can fit yourself visit our Spares Page and we can sort that for you.

TopTeks Camera Lens

Lens Servicing & Repairs

Top-Teks has a dedicated Lens room with the latest projector and collimator from Chrosziel.

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Trained by Canon, Fujinon, Zeiss, Cooke etc we are able to offer the same care and expertise for your lenses that we offer your Camera.