Service and Engineering


At Top-Teks, we offer a different level of service. For over thirty years we have been supporting our customers by providing the best service in the UK. Our engineering team has nearly 100 years of industry experience between them. Our customers travel the world, confident that their kit won’t let them down. That’s because they know the engineer that serviced it. We don’t use any online portals, just pick up the phone and talk to us, or even pay us a visit. We will discuss each repair with you, explaining what’s needed and why. No hidden surprises! Many manufacturers trust us to carry out authorised repairs, that’s why you can too.

Paul Sibley- Technical Director

Please contact us for any queries you have about your camera or kit. Our workshop team will be in touch with the next steps. You can reach us on 01895 825 619 or via email on [email protected]

Camera Servicing

We work on the complete range of Sony professional cameras, also Canon and Panasonic models.

Our camera line-up area is custom designed and equipped with the latest test equipment

Whether just a simple ‘clean and check’ or a major repair, we’ll make sure your camera is returned to you as quickly as possible, in top condition, ready for work.

Just call 01895 825619 or email [email protected].

Sony Warranty Repairs

Top-Teks is an official Sony Authorised Service Centre (ASC), one of only three in the UK. As such, we can carry out in-warranty repairs on all Sony professional models, with no cost to the end user, whether purchased from us originally or from elsewhere.

We always aim to turn your repair around faster than the manufacturer can, and rarely disappoint!

Just call 01895 825619 or email [email protected].

Monitor Repairs & Calibration

As an Authorised Service Centre for Sony, TVLogic and SmallHD, we can deal with a wide range of monitors, including warranty repairs.

We also offer a full calibration service, including complete documentation and Netflix-approved certification.

Just call 01895 825619 or email [email protected].

Tripod Repairs and Servicing

Authorised Service Centre for Sachtler, O’Connor and Manfrotto. We also service and repair Vinten, Miller and Camgear models in our dedicated tripod servicing area, equipped with ultrasonic and detergent bath cleaning facilities. Great pictures start with solid support. We’ll bring your tripod head and legs back to full performance.

Just call 01895 825619 or email [email protected].

Insurance Estimates

Accidents happen, so should the worst happen, we can assess your equipment and provide full written reports.

We have many years of experience in dealing with insurance claims and a good relationship with all the major insurers and claims assessors. This means that we can make the claims process as smooth as possible and get you back to work quickly.

Just call 01895 825619 or email [email protected].

Firmware Upgrades

Upgrading your camera firmware can be a daunting prospect for many. Take the stress out of upgrades by having our engineers take care of it for you.

With our experience, and access to manufacturer engineering bulletins, we know about possible bugs and compatibility issues, meaning we can advise on the best version for you.

Just call 01895 825619 or email [email protected].

Spare Parts

In addition to carrying a large stock of spares on site, we can obtain any parts you may need from Sony, Canon, TVLogic, SmallHD, Teradek, Sachtler, O’Conner, Vinten and many others.

Just call 01895 825619 or email [email protected].


And many more